Shipping
We aim to process and post your purchases within 2-3 working days. All parcels are packaged in 100% sustainable packaging. We ship worldwide using Royal Mail.
United Kingdom
Option 1-Second class signed £5.00
+£1.50 for every additional item
Estimate delivery time 3-5 working days and insures only up to £50
Option 2- Tracked and Signed £7.00
+ £1.50 for every additional item
estimated Delivery 1-2 days and insured for full purchase price
Europe
Tracked & Signed £13.00
+£2 for every additional item
Estimate delivery time 3-5 working days
U.S.A. + Canada
Tracked & Signed £22.00
+£2 for every additional item
Estimate delivery time 6-7 working days
Rest of the world
Tracked & signed £19.00
+£2 for every additional item
Estimate delivery time 6-7 working days
In the event that postage works out significantly cheaper than quoted (for instance if an item is lighter than expected) we will refund you the difference.
Once your item has been posted we are not responsible for any import charges, VAT, or additional fees or taxes that may be imposed once your parcel has arrived in the destination country. We have no control over these charges and they must be paid by the recipient.
Once your item has been posted we will provide you with proof of postage and/or a tracking number. In the unlikely event that your item becomes lost or damaged we (Porcelain & Red) cannot be held responsible, however we will do everything we can to assist.